Resource Center & Support Portal

Your Payment Information 2

• How do I change my billing credit card?
• When do you charge my credit card?

Phone Leads 4

• How do I listen to my phone leads?
• How does the Lead Tracking Center (LTC) work?
• Manage Your Phone Leads - HometownLocal's Lead Tracking Center
• How do I change the number to which my HometownLocal phone leads are forwarded?

What is a "Valid (billable) Lead"? 3

• Definition of valid, billable lead
• How do I request credit for a lead?
• Do we get charged for hang-ups, solicitations, duplicates, or wrong numbers?